We have never faced this issue till now , Just Send us an email at idigitalofficial@gmail.com With Your Order Details and we will send you a new one.
Althrough, Before Mailing us we request You to check you spam @ Promotional mails as well. Kindly provide your correct name,email,phone number details will buying, so that you can get the product link to your correct email id which you give in cart chechkout page